Accessibility

Accessibility Statement

Last updated: June 8, 2026

Our commitment

Park N Play Design Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards, including the Accessibility for Ontarians with Disabilities Act (AODA) and the Accessible Canada Act.

Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures we take

• Semantic HTML and ARIA landmarks for assistive technologies.
• Keyboard navigation support across interactive components.
• Sufficient colour contrast in both light and dark themes.
• Alt text on meaningful images.
• Accessible forms with associated labels and clear error messaging.
• Regular accessibility audits as part of our release process.

Accessible customer service

In line with the AODA's Customer Service Standard, we welcome people with disabilities at all touch-points — phone, email, on-site visits, and online. Service animals and support persons are welcome. If you require an accommodation, please let us know in advance and we will work with you.

Feedback and contact

We welcome your feedback on the accessibility of this site. Please contact us if you encounter accessibility barriers:

• Email: accessibility@parknplaydesign.com
• Phone: 1-888-386-3502
• Mail: 7903 51 Ave NW, Edmonton, AB T6E 5H1

We aim to respond to accessibility feedback within 5 business days.

Multi-year accessibility plan

A copy of our multi-year accessibility plan is available on request in an accessible format. Please contact us using the details above.